Terms & Conditions

Welcome to CourseLytics. By creating an account or using the CourseLytics service (the “Service”), you agree to these Terms & Conditions (the “Terms”). Please read them carefully. If you do not agree, do not use the Service.

1. The Service

CourseLytics is a third-party analytics and AI coaching product for creators who use the Kajabi platform. The Service connects to a Kajabi account using credentials you provide and presents reports, insights, and exports based on the data we read.

CourseLytics is an independent product. It is not affiliated with, endorsed by, or sponsored by Kajabi LLC. “Kajabi” is a registered trademark of Kajabi LLC; we use the name solely to describe the data source we integrate with.

2. Your Account

• You must provide accurate information when creating your account and keep it current.
• You are responsible for maintaining the confidentiality of your password and for all activity under your account.
• You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Service.
• You are responsible for ensuring that your use of the Service complies with Kajabi’s Terms of Service and any other agreements that govern your data sources.

3. Free Trial & Subscription

CourseLytics offers a 30-day free trial of the base plan. After the trial, continued use requires an active paid subscription. Subscriptions renew automatically until cancelled. You may cancel at any time from your billing settings; cancellations take effect at the end of the current billing period and are not pro-rated.

Optional add-ons (such as additional Kajabi sites) and prepaid AI wallet top-ups are billed separately. Prepaid AI wallet balances are non-refundable but do not expire while your account is active.

4. Acceptable Use

You agree not to:

• Use the Service to violate any law or third-party right, including the terms of service of any platform whose data you connect.
• Reverse-engineer, decompile, or attempt to extract the source code of the Service.
• Resell, sublicense, or expose the Service as a competing product.
• Connect a Kajabi account that you are not authorized to access.
• Attempt to disrupt, overwhelm, or probe the Service for vulnerabilities outside of a coordinated disclosure.

5. Your Data

You own your data. By connecting a Kajabi site, you grant CourseLytics a limited license to read, store, process, and present that data for the purpose of providing the Service to you. We do not sell your data. See our Privacy Policy for full details on what we collect and how we use it.

6. AI Features

CourseLytics includes AI-powered features (insight generation and chat) that send a structured summary of your business data to a third-party large language model provider for processing. AI output is informational only and may contain errors. You are solely responsible for any business decisions you make based on AI output. CourseLytics makes no warranty that AI suggestions will increase revenue or be free from mistakes.

7. Intellectual Property

The Service, including its software, design, and content (excluding your data), is owned by CourseLytics and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms.

8. Termination

You may close your account at any time. We may suspend or terminate your account if you breach these Terms, fail to pay fees, or use the Service in a way that risks harm to us or other users. On termination, we will delete or anonymize your data in accordance with our retention policy described in the Privacy Policy.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any data shown is complete or accurate.

10. Limitation of Liability

To the maximum extent permitted by law, CourseLytics and its officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Our aggregate liability for any claim relating to the Service will not exceed the amount you paid us in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless CourseLytics from any claim, loss, liability, or expense arising from your use of the Service, your violation of these Terms, or your violation of any third-party right (including the terms of any platform whose data you connect).

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-law principles. Any dispute will be resolved in the state or federal courts located in Delaware, and you consent to the exclusive jurisdiction of those courts.

14. Contact

Questions about these Terms? Contact us at support@courselytics.com.